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Privacy Policy

Privacy Policy

Posted on: October 1, 2026 Last updated: October 4, 2026

At Roomake, we are committed to protecting the privacy and security of our users. Understanding the importance of privacy, we strive to ensure that our data collection, usage, and sharing practices respect your privacy rights when using our AI room design tool.

Data Collection

We collect only the information necessary to provide the service and keep it working well. The data we collect encompasses:

  • Usage data, which includes information on how you interact with the website, such as page visits, image generation requests, and interaction metrics.
  • Anonymous device information to help us optimize our AI room design tool for all users, noting the type of device and browser used to access our website.
  • Cookies to improve the user experience, facilitating features like remembering login details and preferences for our AI room design tool.
  • Account information: your email address and, if you choose to provide them, optional profile details (display name, country, profession, website, and social media handles). These are never shown publicly and are only used to understand our member base and support your account.

You have the flexibility to manage or disable cookies through your browser settings, ensuring control over your personal data and how it's used to enhance your browsing experience.

Use of Data

The primary purpose behind our data collection efforts is to enhance our AI room design website and customize it to better serve our users' needs. By analyzing the data, we aim to:

  • Improve website functionality and user experience for our AI room design tool
  • Gain insights into user engagement and interaction patterns with our AI room design tools
  • Make informed decisions about introducing new features and services for AI room design

It's important to note that we do not use this data for commercial purposes, nor do we sell any information collected from our AI room design users.

Data Sharing

To operate the service, we share limited data with the following categories of providers, each processing it only as needed to deliver the service:

  • AI model services: photos you upload are transmitted to our contracted cloud and AI model providers solely to generate the renderings returned to your account.
  • Payment processing: if you purchase credits or a subscription, your email address and order details are shared with our payment provider to create the checkout and deliver receipts.
  • Email delivery: account and order notifications are sent through our email service provider.

We do not sell your personal information, and we do not share it for advertising purposes.

Your Rights

Your privacy is our top priority, and we are committed to ensuring you have full control over your personal data when using our AI room design service. As part of this commitment, you are entitled to various rights including:

We keep transaction and credit-ledger records (orders, credit events, redemption codes) for at least three years from the date of each transaction, as required by applicable e-commerce law, and for up to seven years for accounting purposes. Records are kept in anonymized form where an account has been deleted. Job records and operational mail logs are kept for up to 90 days. Uploaded photos and render results are deleted within 7 days.

  • The right to access any personal data we hold about you
  • The right to rectify any inaccuracies in your personal data
  • The right to request the erasure of your personal data from our records
  • The right to opt out of data analytics and cookies to prevent data collection during your visits to our AI room design tool

If you wish to exercise any of these rights, please reach out to our website administrator using the contact information available on our website.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

By using our AI room design website, you acknowledge that you have read and understand this Privacy Policy. For any questions or concerns regarding this policy or your personal data, please contact us directly at [email protected].