Frequently asked questions

Everything about credits, plans, uploads, and usage rights.

Getting started

What is Roomake?

Roomake is an AI interior design platform. Upload a photo of your room and see it redesigned photorealistically in any style — guided by plain-language instructions.

How do I get started?

Create an account, upload a room photo, describe the result you want — renders usually arrive in 15–30 seconds. Rendering uses credits, which come with plans starting at $14/mo.

What can Roomake design?

Full room redesigns from a single photo — pick one of the curated styles or describe your own direction, and furniture, colors and lighting update while the room stays recognizable. The Scenes studio adds AI product photography for e-commerce sellers.

What happens when I run out of credits?

You can still explore your gallery and past results. Top up or switch plans on the pricing page — the same AI at every tier.

Plans & billing

How does pricing work?

Plans are monthly credit bundles: 1 credit = 1 image. Choose the bundle that matches your volume, from a starter pack to high-volume agency bundles per month.

Can I cancel anytime?

Yes. Cancel from your dashboard and your plan stays active until the end of the billing period. There are no cancellation fees.

Do you offer refunds?

See the refund policy for details: subscriptions are non-refundable within a billing period, but you keep access until it ends.

Is payment secure?

Payments are handled by a certified payment provider; your card details never touch our servers.

Uploads & generation

What photo formats can I upload?

PNG, JPEG, and WebP up to 25 MB per image. Aim for 1024px on the short edge or larger — images are optimized on upload and you can upscale results later.

How long does a generation take?

Most renders complete in 15–30 seconds; complex scenes or peak times can take up to about a minute. Refinements are faster than first renders.

Can I run several designs at once?

Paid plans support parallel batches of up to 10 photos at a time.

Can I redo a generation I don't like?

Yes — regenerate as many times as your credits allow, and refine results with follow-up instructions.

Features & control

Can the AI add or remove specific furniture?

Yes — add it to your instructions (“replace the sofa”, “clear the clutter”) and the AI applies the change while keeping everything else in place.

Where are my designs saved?

Everything lands in your dashboard's project gallery. You can favorite, organize, and delete at any time.

Can I use a reference image?

Yes — upload an inspiration photo to guide style on supported tools (Pro plans and above).

Usage & rights

Can I use the images on MLS or Zillow?

Yes for your own listings, subject to your platform's disclosure rules for virtually staged or enhanced photos.

Who owns the generated images?

You do. Generated images are yours to use in listings, marketing, and client work.

Am I responsible for the photos I upload?

Yes — only upload photos you have the rights to use. See the terms of use.

Ready to see your room transformed?

Upload a photo, pick a scene, and your first render arrives in about a minute.